Pleasing or Serving

Are you Pleasing yourself and others or are you Serving? To please or to serve, that is the question. I first read about this concept in Steve Chandler’s book “Crazy Good” where he talks about the difference between Pleasing and Serving. I find this a very powerful distinction.    People Pleasing You may think this only…

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The Not Knowing Leaders

In Leadership Development programs, we often encourage leaders to be more “Coach-like” in their interactions. Meaning to not simply provide an answer or direction but to be curious, dig deeper and to have people come up with their own answers as much as possible. This approach creates challenges for a lot of leaders for many…

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Hit the Pause Button

An under-used communication device is the Pause. Try adding several of these to your day and see what changes. You may experience more effective communication. What’s the Pause Button You know the pause button on your musical or video devices as you use them all the time. Well, amazing as it might seem, there is…

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